About the Position: Darling Dental is on the lookout for a friendly and professional receptionist to join our busy, patient-focused practice on a part time basis 4 days per week with Thursdays off. As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service. We offer a wide range of treatments from general check-ups to advanced treatments such as implants. Key Responsibilities: Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling. Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints. Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification. Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations. Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available. Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office. What we can offer you: Competitive hourly rate Varied role Opportunity to make a difference Employee Assistant Program Unlock exclusive discounts and cashback offers on the Swag App Certified Great Place to Work two years in a row 2024 & 2025 What do you need to succeed: Prior experience is essential A Cert III or IV in Dental Assisting is beneficial but not mandatory Excellent verbal and written communication skills Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment Capability to address patient concerns and resolve issues with professionalism and empathy Attention to detail What's Next: If you are passionate about patient care and enjoy being part of a supportive team in a modern dental environment, we’d love to hear from you! Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
