About the Role Ascend Recruit are seeking a warm, organised, and proactive individual to be the first point of contact in our boutique property management office. This role is essential to ensuring both our clients and our internal team feel supported and welcome. It combines front-desk reception with administrative assistance, offering a dynamic, people-focused environment where no two days are the same. You’ll be working closely with a passionate and professional property management team, contributing to the seamless running of the office and helping to deliver exceptional service to property owners, tenants, and visitors. What You'll Be Doing Reception & Front-of-House: Greet and assist walk-in visitors, tenants, and owners with professionalism and warmth Answer and direct incoming calls and emails promptly and courteously Create a welcoming and polished front-desk experience Administrative Support: Manage team calendars, schedule meetings, and coordinate appointments Draft and format correspondence, reports, and property-related documentation Monitor and respond to general enquiries, escalating as needed What You'll Bring A confident, positive, and polished communication style (both verbal and written) Previous experience in a front-desk, admin, or customer service role Strong organisational and multitasking skills – you love keeping things running smoothly Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with CRM platforms A professional, calm, and approachable presence – especially when under pressure Experience in real estate, strata, or property administration What’s In It for You Competitive Salary – $70,000 Super Warm, Supportive Culture – Work with a genuinely kind and collaborative team in a boutique office setting Beautiful Workspace – Professional, welcoming office environment that reflects our high standards and people-first approach Work-Life Balance – Monday to Friday role with regular hours – no weekend work required Growth & Exposure – Be part of a respected property management team, with opportunities to learn and grow in the real estate industry Central Location – Conveniently located office close to cafes, transport, and local amenities APPLY now or send your CV and Cover Letter to: Lauren Ostler 0413 085 250 lauren@ascendrecruit.com.au
