We are on the lookout for a dynamic Store Manager to lead our Bathroom Showroom in Mona Vale (NSW), working closely with the team to drive branch success and deliver outstanding customer service. Who You’ll Be Working For: Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation! Why Work With Us: We’re known for our high-quality products, expert staff, and outstanding customer service We provide fast, reliable delivery services and expert advice Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centres), plus stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural (NSW). Why You’ll Love this role and What You’ll Be Doing: As Store Manager, you won’t just be running a store — you’ll be leading a team, growing the business, and creating an unbeatable customer experience. Every day will bring new challenges and opportunities to make your mark. Delivering stand-out customer service Leading, mentoring, and motivating your team Building strong relationships with customers and suppliers Ensuring company policies and safe work practices are followed Developing and maintaining roster systems, and ensuring accurate timekeeping What You’ll Bring: 2 years of experience as a Store Manager or in a similar role Experience selling bathroom showroom products (e.g., taps, vanities) Solid knowledge of plumbing Proven leadership skills and a passion for mentoring others What You’ll Get in Return: Attractive staff discounts across our premium brands Ongoing training and career development opportunities Competitive salary and supportive team
