Introduction About Bamara We bring years of experience and authentic engagement in regional, remote, and urban locations to our services. Over the past 8 years, Bamara has worked with people to support them as they achieve their goals. Bamara delivers services in communities across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding. Salary and Benefits Ge nerous salary Car allowance 3 days bonus leave during the Christmas/New Year period Retail and Entertainment discounts across leading brands Opportunities to upskill with qualifications Employee Assistance program for staff and their immediate families First Nations Perspective training Description Job Description We are looking for a Team Leader for the Townsville region to join our WFA team at Bamara. This role will work under the Regional Manager and provide oversite for staff and site locations in Aitkenvale, Townsville, Thuringowa, Ayr, Charters Towers, Ingham and Mount ISA. As the Team Leader, you will be responsible for overseeing the day-to-day operations in your allotted regions, working with the Regional Manager to ensure the smooth running of all aspects of the program. Your main tasks will include: Leading and managing a team of staff, providing guidance and support to ensure operational excellence. Run a small caseload- to keep your skills and knowledge up to date Developing and implementing operational policies and procedures to enhance efficiency and effectiveness. Collaborating with internal and external stakeholders to drive continuous improvement and innovation within the program. Monitoring and evaluating program performance against set targets, identifying areas for improvement and taking corrective actions as necessary. Ensuring compliance with relevant legislation, regulations, and quality standards in all operational activities. Managing budgets, resources, and procurement processes to optimise operational performance while controlling costs. The successful candidate will have a proven track record in operations management within the employment services or related sector. You will possess strong leadership skills, excellent organisational abilities, and a strategic mindset. Additionally, you should be adept at building collaborative relationships with diverse stakeholders and driving positive change within a dynamic environment. This is a permanent full-time position with an opportunity to make a meaningful impact on creating inclusive employment opportunities. If you are passionate about driving operational excellence and making a difference in people's lives, we would love to hear from you! Skills And Experiences Desired Skills and Experience Proven experience in managing operations within the employment services sector Demonstrated ability to develop and implement inclusive employment strategies Strong understanding of diversity, equity, and inclusion principles Excellent leadership and people management skills Ability to collaborate with internal and external stakeholders to drive inclusive employment initiatives Experience in project management, including planning, implementation, and evaluation of programs Effective communication skills, both written and verbal Sound knowledge of relevant legislation and regulations related to WFA contract. Proven track record in achieving targets and outcomes within a similar role Relevant qualifications in business management, human resources or related field will be highly regarded WWCC, police check, driver's license and vehicle
