About West Coast Fasteners A Premier Industry Player: West Coast Fasteners specialise in the sale of fasteners and industrial supplies, serving the mining, agricultural, engineering and construction industries Part of a Powerful Network: Synergy Construction & Industrial Supply Group are backed by Metal Manufactures Pty Limited (MMPL), one of Australia's largest privately-owned industrial conglomerates with over 450 outlets. Benefit from established resources and a supportive network About The Role You’ll be the first point of contact for customers, making sure they get exactly what they need. Your responsibilities will include; Customer Service & Sales - Help customers in-store, over the phone, and via emailStock & Merchandising - Restock shelves, keep displays looking sharp, and help in the warehouseOrder Management - Process orders, answer questions, and build relationships that lastVariety Every Day - From preparing quotes to assisting with purchasing, no two days are the same About You Previous customer service, retail, or sales experience preferredGreat communicator who builds rapport naturallyEnjoys working in a tight-knit, team-focused environmentProactive, organised, and ready to take initiativeCurrent driver’s licence unrestricted Australian/NZ working rights Why You'll Love Working With Us Steady Monday-Friday hours - no weekends, Balcatta locationA stable role in a company backed by one of Australia’s biggest industrial groupsA team that values your input and gives you room to growCareer pathways across our national network Ready to join? Apply today! Please note only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding