Primary Responsibilities JOB DESCRIPTION Assist with daily service activities including internal/external repairs and warranty assessments.Assessments of pumps and equipment.Ensure completed jobs meet acceptable standards before being dispatched.Ensure all service equipment including forklift vehicles, cranes and specialist equipment etc., are operated in a safe & responsible manner and are maintained & serviced and that tools are maintained in good working condition and that measuring equipment is calibrated accordingly.Liaise with other staff members to ensure the business operates in a smooth and flowing manner.Ensure that the workshop and vehicles are kept in a clean and tidy conditionTo understand and support the company’s policies, procedures and work practices that ensure the overall objectives within the company are achieved in striping, assessing and repair of equipment to meet customer’s request and expectations.Lead by example in role, meet company and customer expectations for quality, timeline, reporting and communication.Carry out the duties of a Trade Assistant in an ethical manner and always act in the best interests of the Company.Commit to a safe and healthy work environment and follow all company policies, procedures and safe working practices.Perform such other duties, relevant to the position, as may be necessary. KEY PERFORMANCE INDICATORS ISO – ComplianceOHS complianceTimely Work completion and quality of workNumber of job returns / customer complaints QA Education Qualifications Trade Assistant experienceConfined space experience preferableCar LicenseForklift License Job Experience Requirements Rotating Equipment repair experience including pumps BEHAVIORAL COMPETENCIES Must be Customer FocusedGood Time ManagementOrganisational AgilityProblem Solving AbilityGood CommunicatorIntegrity and TrustWork under PressureWritten Communication – Comprehendible assessment report notesTo maintain always a high level of professionalism, a positive attitude and demeanor supportive of the business and colleagues.Flexible hours and ability to travel as required TECHNICAL COMPETENCIES Experience in Pump repairs preferable Physical/Non-physical Requirements Ability to use Service software applications and other internal IT requirementsAbility to meet the role demands, on and off site.
