Our client is a leading energy retailer with a strong presence across Australia's competitive energy markets. Known for their customer-focused approach and innovative energy solutions, they serve hundreds of thousands of residential and small business customers across multiple states. As Australia's energy retail market continues to evolve with new regulations, consumer protections, and market reforms, they require exceptional regulatory expertise to navigate this complex landscape whilst maintaining their competitive edge. About the Team The Regulatory Affairs team provides strategic counsel on all aspects of energy retail regulation, ensuring compliance across multiple jurisdictions whilst identifying opportunities to influence policy development. As Australia's energy retail market undergoes significant regulatory change, the team's expertise in consumer energy law, market regulations, and compliance frameworks is crucial for maintaining operational excellence and supporting business growth. The successful candidate will join a specialist regulatory team focused on retail energy markets across Australia. This role suits experienced regulatory professionals who understand the complexity of Australia's energy retail landscape and want to work with an innovative energy retailer at the forefront of customer experience and market development. About the Role The successful candidate will provide strategic regulatory advice on retail energy operations, ensuring compliance across multiple jurisdictions whilst contributing to regulatory policy development and industry engagement. This role offers the opportunity to work across all aspects of energy retail regulation and influence the strategic direction of regulatory compliance and advocacy. Key responsibilities will include: Providing regulatory advice on retail energy operations across multiple Australian jurisdictions Ensuring compliance with National Energy Retail Law, National Energy Retail Rules, and state-based energy regulations Managing regulatory compliance programs including customer protection obligations, hardship policies, and marketing conduct requirements Monitoring regulatory developments and assessing their impact on business operations and strategy Preparing regulatory submissions, consultation responses, and policy advocacy materials Supporting licence compliance and regulatory reporting obligations across multiple states Advising on customer contract terms, pricing methodologies, and retail market conduct Managing relationships with energy market regulators including AER, ACMA, and state-based authorities Coordinating compliance activities across operations, customer service, and commercial teams Supporting regulatory audits, investigations, and enforcement proceedings Advising on new product development and ensuring regulatory compliance for innovative energy solutions Contributing to industry working groups and regulatory consultation processes Training internal stakeholders on regulatory requirements and compliance obligations About the Ideal Candidate The ideal candidate brings significant experience in energy retail regulation with strong knowledge of Australia's National Energy Retail framework and state-based energy laws. Strong analytical skills and the ability to translate complex regulatory requirements into practical business guidance are essential for success in this role. Our client is looking for someone who has: Proven experience in energy retail regulation, consumer protection law, or related regulatory practice Strong knowledge of National Energy Retail Law, National Energy Retail Rules, and Australian Consumer Law Experience with energy retail compliance including customer protection obligations, hardship frameworks, and marketing conduct Understanding of energy market structure, pricing mechanisms, and retail market operations Experience with regulatory submissions, consultation processes, and stakeholder engagement Strong analytical skills with ability to assess regulatory impact and develop compliance strategies Excellent written and verbal communication skills with experience in policy development Law degree, Economics degree, or related qualification with strong regulatory knowledge Experience working with energy market regulators and government agencies Ability to manage multiple regulatory projects simultaneously Commercial mindset with understanding of retail energy business operations Knowledge of emerging regulatory issues including distributed energy resources and market digitalisation About the Organisation Our client is an established energy retailer operating across Australia's competitive retail energy markets. With a focus on customer service excellence and innovative energy solutions, the organisation has built a strong reputation for competitive pricing and customer satisfaction in the residential and small business segments. The Regulatory Affairs team plays a critical role in enabling the organisation's growth and innovation whilst ensuring full compliance with Australia's complex energy retail regulatory framework. As the retail energy market continues to evolve with new consumer protections and market reforms, the organisation continues to invest in regulatory expertise and compliance capabilities. Why Apply? Our client offers an attractive package including: Competitive remuneration and additional remuneration benefits Flexible working arrangements to support work-life balance Professional development and career progression opportunities in energy regulation Health and wellbeing programs Salary sacrifice opportunities including novated vehicle leasing Generous leave entitlements including annual leave, personal leave, and parental leave provisions Discounted energy plans for employees and family members Collaborative and innovative regulatory environment Opportunity to influence regulatory policy and industry development Location: Melbourne, Victoria How to Apply Candidates should apply online with a Cover Letter and CV highlighting relevant energy regulatory and compliance experience. For further information contact: Ivan Pignataro Director D'Arcy Weil T: 61 3 9999 7409 M: 0416 507 856 E: ivan@darcyweil.com
