Duties include but are not limited to: · Oversee and manage daily fast-food chain operations, ensuring efficiency in service, compliance with company policies, and adherence to food safety and quality standards. · Develop and implement strategies to drive sales and customer retention, including local promotions and upselling techniques. · Manage stock levels, stock ordering, and waste reduction strategies to optimize cost efficiency · Formulate pricing policies for the store by reviewing merchandising activities and as per franchisee policies · Performing trend analysis of product mix to understand local market needs. · Plan in store promotional displays and decide on pricing to execute specials as per demand on weekly and monthly basis · Forecasting budgets and managing statistical and financial records to drive profitability. · Drive customer engagement initiatives to increase repeat business and brand loyalty. · Maintain high standards of customer service by training staff, resolving customer complaints, and improving service delivery. · Lead, recruit, train, and mentor team members to ensure a motivated and high-performing workforce. · Enforce occupational health and safety regulations, hygiene standards, and operational protocols to ensure compliance with industry regulations. Requirements · Minimum 2 years of experience in a managerial role within the fast-food or hospitality industry. · Diploma or higher qualification in Business, Hospitality, or a related field is preferred. Alternatively, extensive experience can substitute the requirement of qualification. · Experience in inventory control, staff training, and shift management is essential · Experience with fast food chain is highly preferred. · Australian work experience in a managerial role in fast food industry is essential. Skills and attributes · Strong leadership and team management abilities. · Excellent communication and interpersonal skills. · Ability to handle multiple responsibilities efficiently. · Knowledge of inventory management and cost control strategies. · Passion for customer service and improving brand reputation. Australian citizens and permanent residents are encouraged to apply Due to volume, please note that only short-listed candidates will be contacted. If you think, you are fit for the role, please write a cover letter explaining why along with your updated resume. Please apply using the facilities provided on this site. Please answer below questions: · Do you think you are fit for this role? · Do you have work experience as a Retail Manager for at least two years? · Do you have at least one year of work experience in managing a fast-food chain in Australia?
