This is a Senior Customer Success Manager - Enterprise (Manufacturing) role with SafetyCulture based in Sydney, NSW, AU SafetyCulture Role Seniority - senior More about the Senior Customer Success Manager - Enterprise (Manufacturing) role at SafetyCulture SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency. An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts in the Manufacturing industry. You will act as a trusted advisor, ensuring customers maximize the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have direct work experience in Manufacturing or a strong track record of managing Enterprise customers in these industries. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the SafetyCulture team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Driving customer success Acting as a trusted advisor Managing high opportunity accounts Key Strengths Customer success management Manufacturing industry knowledge Strategic advisory skills Why SafetyCulture is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with SafetyCulture not with Hatch.
