About Us Dyson is a global technology company known for solving everyday problems with innovative products. Our expanding range includes vacuum cleaners, air treatment machines, hand dryers, lights, and hair care tools sold in over 82 countries. Our goal is to improve people’s lives through high-performance technology. The Field team creates engaging experiences for customers, showcasing Dyson products in stores to boost sales and build our brand. About the Role The Retail Operations Lead will oversee Dyson’s direct retail strategy to ensure our stores are successful long-term. This involves setting up store environments, supporting teams, and making sure everyone follows Dyson procedures. You will work closely with various internal teams and stakeholders to align new stores with Dyson’s vision. This role requires interstate travel, at least once a month. Main responsibilities include but not limited to:- Lead the execution of Dyson’s retail strategy, focusing on store setup, profitability, and operational excellence Manage all aspects of new product rollouts and new store launches, from planning to execution Serve as the main point of contact for cross-functional and global teams, ensuring stores are aligned with international standards and best practices Oversee store performance by forecasting sales, managing inventory, and reporting on key metrics like stock and profitability Develop and manage the retail budget, including costs for facilities, staff, and general expenses Maintain operational excellence by planning for store maintenance, handling technical issues, and managing health and safety incidents Lead, train, and develop the retail team, running weekly manager meetings and setting commercial priorities Manage the retail marketing calendar and help execute in-store promotions About You You are a highly self-motivated individual with a strong business acumen and excellent communication skills. You thrive on building relationships and have a proven ability to manage your time effectively and perform under pressure. You can work both independently and as a collaborative member of a team. Previous skills and experience:- Retail or consumer products industry experience Solid project management experience Advanced Microsoft Office Benefits Outside of a competitive salary, our team members receive generous product discounts, additional paid annual leave, a generous, above market parental leave scheme and ongoing learning and development opportunities. At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers. We have a vibrant and diverse culture that is geared towards recognition and realising ambition. You'll have regular social activities to take part in and you'll work with a fantastic team of people every day. LI-VG1 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
