Come transform the future with us! What is a typical workday? Be a part of our valued frontline team in our delivery Station, where your efforts make a real impact! About Dragonfly Dragonfly stands for a different way of doing e-commerce delivery in Australia. Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience. At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia. About The Role As a Leading Hand you will assist in ensuring smooth operations ensuring the timely delivery of all parcels. You will have demonstrated experience working as part of a team in a fast-paced environment and display a strong attention to detail. You will be a strong communicator, liaising with delivery partners and internal stakeholders to ensure safe and compliant delivery practices including assisting with loadout, providing route support and escalation when required. Please note: The schedule for this role includes hours between 7:00am – 11:00am and 2:00pm – 6:00pm, Monday – Sunday. Requirements And Responsibilities Must thrive in a fast-paced team-oriented environment. Previous experience working in a Delivery depot or warehouse setting is preferred. Ability to lift up to 25kgs and remain on your feet for extended periods (up to 4 hours). Strong work ethic and commitment to maintaining a safe and efficient environment. Manage the loadout process for drivers, including providing manifests and ensuring safe and proper processes are followed.Provide support and advice to drivers as it relates to their routes and successful delivery.Maintain safety and security of premises and all people on-site.Develop and maintain solid working relationships with Delivery Contractors and Drivers.Respond to urgent matters and escalate as required.Always maintain a professional & high-quality service-oriented environment. Why Join Dragonfly Shipping? Hourly Award rate.Dynamic, team-oriented, supportive environment. Fantastic opportunities for growth and development. Ready to deliver parcels and results? Join the team that keeps things moving - Apply Now! Sending packages should be simple. Dragonfly stands for a different way of doing e-commerce delivery in Australia. Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience. At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia. Welcome to Dragonfly.