Hybrid working model - 2 days in the office and 3 days from home Supportive, collaborative and energetic culture with many long tenures Real career growth opportunities into leadership roles About the company Our client provides equipment and rental management software in a fully integrated ERP solution. Over the last 35 years, they have become the preferred true ERP software for companies that are serious about profit and evolving with technology. The fully integrated suite of modules includes Sales, Rentals, Service, Parts, and Financials, plus helpful tools like CRM software. From humble beginnings to becoming one of the world’s leading rental software companies is due to their tenacity in taking on any challenge. Gaining business mainly through word of mouth and referral, they have grown their reputation for developing customised operations management software that manages the operations of businesses rather than just the invoicing. About the Opportunity Reporting to the Director of Customer Operations, and based in their Thornleigh head office, the role is focussed on supporting new and existing clients with tailored product demonstrations and the development of high-level solutions. The ideal candidate will have experience in requirements gathering for technical and functional specifications, to support existing customers with their customisation needs. Day to day: Lead discovery sessions with clients to understand their business requirements and pain points. Prepare and deliver technical product presentations and demos, both online and face-to-face. Requirements gathering and documentation with customers for modification and customisation development. Prepare and present product proposals and responses to RFPs. Work closely with the product team to ensure proposed solutions can be developed and implemented. About You We are looking for an experienced Pre-sales Consultant, ideally with exposure to a business analyst/consulting style role in the software industry, who thrives in a dynamic and varied role. Ability to effectively communicate technical and business benefits clearly and persuasively to various audiences. An analytical thinker with the creativity to develop tailored solutions to address complex problems. Previous experience producing specifications for modifications to ERP systems - Nice to have! Customer-centric approach with strong negotiation skills to balance company and client interests. Ability to work collaboratively with the sales and product teams to ensure smooth execution of sales processes. Culture Their culture is supportive, inclusive and progressive. Many members of the team have been with the company for more than 10 years, which speaks volumes about the business and culture. They always look to promote internally before taking any new roles to market, which provides excellent career progression opportunities for their team. Benefits On offer is a generous salary, depending on experience, which reflects the seniority of this position. This is a new opportunity based in Thornleigh in Sydney, with the flexibility to work from home three days per week. How to apply Click APPLY to submit your application. For a confidential discussion, contact Jesse Herrick on 0421 713 236 or email jesse@calidusgroup.com.au
