The RoleAs the Manager (Program Support), you will:- Lead, coordinate, and direct program support teams to deliver efficient, bestpractice services that align with regional business systems and expectations.- Act as the Regional Procurement Lead (or other portfolios as assigned), ensuring procurement activities comply with TMR standards and deliver exceptional customer outcomes.- Monitor and evaluate program support performance and resources to meet current and future business needs.- Provide expert tactical and operational advice to senior leaders, driving service improvements, process optimisation, and innovation.- Develop and maintain quality management system documentation, governance frameworks, and associated materials to ensure compliance with policies, legislation, and standards.- Actively contribute to leadership teams and support the implementation of change initiatives within the Program Delivery and Operations Branch.- Build and maintain productive relationships with internal and external stakeholders, including government agencies, industry partners, and community groups.To succeed in this role, you will:- Embrace new ideas and innovation, leading change in complex environments with ethical and courageous decision-making.- Demonstrate a high level of accountability, professionalism, and persistence in delivering quality outcomes.- Build and sustain strong relationships to enable collaborative, customer-focused service delivery.- Pursue opportunities for professional growth and demonstrate self-awareness and adaptability.- Have extensive experience in maintaining high standards of professional practice through quality, governance, and risk management processes.We are seeking a candidate with:- Proven leadership experience in program support, business services, or a related field.- Strong strategic and operational skills, with the ability to align team performance with organisational objectives.- Exceptional stakeholder engagement and communication skills.- A track record of driving continuous improvement and delivering innovative solutions.- Knowledge of governance, quality management, and compliance frameworks. At TMR, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. As part of our team, you will:- Work on meaningful projects that make a real difference to Queensland communities.- Enjoy opportunities for professional development and career progression.- Be part of a supportive and collaborative team culture.- Access flexible work arrangements and a range of employee benefits.Benefits- Annual health & wellbeing reimbursement of $109.40- 5 weeks annual leave 14% annual leave loading- Locality allowance of up to $185 per fortnight- Corporate discounts from a range of leading private health companies- Further learning and development support available through the Study and Research Assistance Scheme (SARAS)- Relocation assistance Applications will remain current for 12 months. Job Ad Reference: QLD/658425/25 Closing Date: Thursday, 25 September 2025
