This internationally recognised company, operating in the medical and warehouse supply chain sectors, is offering multiple exciting temporary-to-permanent customer service opportunities for candidates ready to start immediately. Competitive hourly rate plus super Work with a well-established, technical, medical and supply chain customers Hybrid work arrangement (up to 2 days WFH) after completing on the job training Be part of a company that values innovation, sustainability, and professional development We are seeking motivated individuals who bring: Strong communication and interpersonal skills Proven ability to manage high-volume calls and emails in a fast-paced environment Excellent problem-solving and conflict-resolution abilities Strong computer literacy and ability to pick up new systems quickly A customer-first mindset with the ability to build rapport and deliver exceptional service Reliability, professionalism, and a positive attitude Key Responsibilities: Handling Customer Interactions by phone and e-mail Problem Solving and Issue Resolution, by Listening carefully to understand customer concerns. Following up with customers to ensure resolution and satisfaction. Administrative and System Tasks Meeting Targets and KPIs To Be Successful, You Will Have: Empathetic and patient when dealing with customers on the phone Positive and friendly in your approach Resilient and composed Problem-Solver Clear Communicator Team-Oriented Detail-Focused & Reliable ensuring accuracy in logging information, following procedures, and meeting commitments . How to Apply To apply online, please click on the APPLY function or To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency, or unrestricted work rights. If this sounds like you, click "Apply Now". Alternatively, for a confidential discussion, please contact Felicity on (02) 9267 8 Momentum is committed to providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
