Southcare provide essential in-home care to older people who need help so they can stay living independently at home. That means delivering aged care services based on individual's needs. We are seeking a dedicated, experienced Home Care Package Coordinator with a heart of gold, who understands the importance of offering quality support to our customers. Our customers rely on us to deliver our services in a caring and respectful way. At Southcare we live by Our values of Quality. Respect, Integrity, Cooperation and Empathy. This is a full-time role Monday - Friday. Working hours are flexible with start times between 7.30am and 8.30am and finish times between 3.30pm and 4.30pm. Flexibility Working Arrangements to promote work/life balance Supporting working environment with career advancement opportunities On-site Parking, close to bus and rail Above award rates 12% superannuation 17.5% Leave Loading Competitive salary packaging options (benefits of up to $18,550 per annum tax free) comprising of $15,900 and an additional cap of $2,650 per annum for meal/entertainment expenses Well-being initiatives including free flu vaccines and Employee Assistance Program x 4 consults per year Celebrations including birthday, annual awards events and end of year celebrations to connect with my fellow Southcarers In order to succeed in this role you will have: A genuine interest in aged care and are committed to making a difference to the lives of older Australians (essential) Qualifications and/or experience in aged care, human services, social work, behavioural science or the health professions Previous experience in a similar role A current National Police Clearance less than 3 months old (essential) which meets the requirements of the Aged Care Act. Current WA Driver's Licence Demonstrated understanding of person-centred care and a willingness to work within Southcare’s Mission & Values. Well-developed verbal and written and interpersonal skills Well- developed customer relationship management skills Demonstrated ability to provide customers with an exceptional service experience High level of computer literacy with demonstrated knowledge and understanding of electronic customer information systems Sound administration skills Demonstrated analytical and problem solving skills Demonstrated ability to work effectively in a team and to foster teamwork Next steps Southcare is an EEO employer and welcomes applications from indigenous and diverse backgrounds. All successful applicants must be ELIGIBLE TO WORK IN AUSTRALIA Applications must be submitted with a covering letter explaining why you think this is the perfect role for you.
