We are seeking a skilled Business Analyst to join on a 12 month FTC role within the public sector, being involved in various end to end systems projects. This role is based in Burwood East and involves collaborating with both business & technical teams to support various SDLC projects. Client Details This is an opportunity to work with a well-established public sector organisation that plays a critical role in supporting the community. As part of a large organisation, the successful candidate will contribute to meaningful technology-driven projects aimed at improving public services. Description Work with business & technical stakeholders to develop as-is & to-be process models. Support change management activities. Manage & participate in Quality Assurance activities, supporting the management of test plans. Work with the business stakeholder to develop or revise business prolicies & processes. Profile Experience as a Business Analyst working on software delivery projects. Strong analytical and problem-solving skills. Proficiency in documenting business processes and technical requirements. Ability to communicate effectively with a range of stakeholders. Experience with ServiceNow (highly desirable). Government experience (nice to have). Job Offer Collaborative and supportive work environment. Convenient location in Burwood East with accessible transport options. Contract role offering flexibility for work-life balance. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Laura Devonport at lauradevonport@michaelpage.com.au.