Our client based in the Palm Beach area is a successful professional and technical services consultancy servicing a niche sector. Due to growth, they are now seeking an experienced Client Service Representative to join the team in a full time permanent role. The aim of your role is to be the first point of contact for clients, maintaining a professional relationship with them, as well as undertaking administrative functions to assist in the day to day running of operations for internal and external clients. On offer for you: Full time Monday to Friday including a 9 day fortnight Competitive salary offered Support from your colleagues to transition into the role You will report to the Client Service Manager and your role will provide administrative support to the management team, handle transactions for clients, maintain the company database, manage an individual client caseload, and escalate any complex matters. It would suit an experienced administrator / accounts assistant due to the nature of work on a daily basis, which includes: Client Service – Taking calls and email enquiries, data collection, liaising with clients regarding files and requests Accounts related – Working in Reckon, purchase order reconciling, processing and review of invoices, reconcile travel invoices, client liaison regarding invoice queries, reviewing and updating Excel spreads Administration – Data entry, database management, document management, archiving, compliance, daily and monthly reports, travel management We are seeking a professional candidate that meets the following criteria: At least 12 months' recent experience in a similar role and work environment Demonstrated client service experience General accounts skills and GST / tax knowledge would be ideal Excellent administrative skill with highly accurate data entry, spelling and grammatical skills Experience using Reckon or similar accounts software Proven experience with Microsoft Word, Excel, Outlook Strong and professional written and verbal communication skills to interact with clients Good organisational, time management and multi-tasking skills to meet deadlines and perform under pressure Team focused as well as being able to work autonomously To apply online, please click on the appropriate link. For a confidential conversation before applying, please call David on 0414862979 David Ford New Point Recruitment P.O. Box 4985 Gold Coast MC 9726 1300 558 979
