WOW Recruitment is Seeking a Medical Logistics Customer Support Rep to support our established Medical Logistics client in Macquarie Park to work the early morning shift. Macquarie Park – 5 days Onsite Permanent role: 8 hour shifts Salary: $65 - 75k Super Birthday leave! You will liaise with customers, drivers, and logistics partners to ensure deliveries are executed with precision. If you excel in fast-paced environments, enjoy problem-solving, and have a strong customer-first mindset, read on! Previous experience as a medical receptionist or in medical logistics is ideal! Perks: Birthday leave Vibrant and new office Free gym membership Promote within Supportive culture with regular social events Your Responsibilities: Manage outbound calls for freight updates, inbound calls for inquiries This role is 4am -12 pm Hyper care radioactive shipments, using a GPS Tracker to be across urgent and critcal planning Work closely with drivers, supervisors, and logistics partners to resolve issues. Coordinate order bookings and modifications, ensuring seamless communication with stakeholders Monitor and coordinate urgent, time-critical shipments, including medical deliveries. Cultivate strong relationships with drivers, carriers and customers Contribute to refining and enhancing existing policies and procedures Requirements: Experience in a transport logistics customer service role would be preferred Flexibility to work extra shifts Previous customer service experience in an office environment, ideally contact centres Strong communication, relationship building and problem-solving skills. Proficiency in Microsoft Office and web-based tools. Ability to work independently. If you feel you are a good match then apply to reach out to Louise at WOW today. 02 8320 0683 info@wowrecruitment.com.au SCR-louise-anderson
