STATUS: Medical Receptionist – Radiology Location: Clayton, Victoria, Australia Employment Type: Full-Time About Scope Radiology Scope Radiology, a subsidiary of Scope Healthcare, is a rapidly growing diagnostic imaging provider known for clinical excellence, ethical practice, and collaborative culture. Offering state-of-the-art CT, X-ray, ultrasound, and other imaging modalities, our team is dedicated to delivering accurate and timely diagnostics across Victoria. With new sites launching and a commitment to innovation and patient-centred care, we're redefining what's possible — one scan, one patient, one breakthrough at a time. Position Overview We are on the lookout for a confident, detail-oriented Medical Receptionist to join our vibrant front-of-house team at Scope Radiology. This pivotal role supports both patients and clinical staff, ensuring a seamless experience and efficient operations within our practice. If you thrive in a fast-paced environment where every day makes a difference, we’d love to meet you. Key Responsibilities: Greet patients warmly and professionally upon arrival Manage appointment bookings via phone and digital systems Accurately process patient registrations, referrals, and consents Liaise effectively with radiologists, technicians, and referring clinicians Handle billing, Medicare claims, and private health fund interactions with precision Maintain strict confidentiality and integrity of patient records Uphold a clean, welcoming, and organized reception and waiting area Requirements To be successful in this role you will need to possess: Previous experience in a radiology environment is essential Exceptional communication and interpersonal skills A strong attention to detail and organizational capability Comfortable multitasking in a fast-paced clinical setting Familiarity with medical software systems (PACS, HeathTrack, etc.) is an advantage Solid understanding of Medicare and health fund billing processes A professional, empathetic, and patient-focused demeanour Benefits Be part of a dynamic and collaborative healthcare team that values ethical and clinical excellence Engage with modern, well-equipped clinics leveraging cutting-edge imaging technology Contribute meaningfully to patient care during a time of rapid expansion and innovation Receive opportunities for ongoing professional development and career growth within a forward-thinking organisation. Join us during an exciting period of expansion and innovation If you thrive in a team-oriented healthcare setting and are passionate about patient service and accuracy, we’d love to hear from you. Please submit your resume and a concise cover letter detailing your suitability for the Medical Receptionist-Radiology position to hr@scopehealthcare.com.au .
