Job Description We are looking for an experienced General Manager to lead and continue driving success at Mercure Perth. This key role calls for an experienced hospitality professional dedicated to delivering outstanding guest experiences and strong business results. As the hotel’s leader and brand ambassador, you will apply your operational expertise and commercial acumen to lead a skilled team of Heartists in a dynamic metropolitan environment. Key Responsibilities Oversee all operational aspects of the hotel, ensuring departments consistently achieve and exceed performance targets. Develop and execute strategic plans that drive revenue growth, operational efficiency, and elevated guest satisfaction. Champion proactive sales and marketing initiatives to maximise occupancy, revenue, and market share. Lead, motivate, and develop a team of dedicated Heartists to foster a culture of excellence, collaboration, and continuous improvement. Cultivate and manage strong relationships with hotel owners, key stakeholders, partners, and the local community to enhance the hotel’s reputation and business opportunities. Strategically manage property projects, including potential upgrades or enhancements, ensuring successful execution within scope, budget, and timelines. Drive a supportive, inclusive, and engaging workplace environment to nurture employee development and retention.
