Job Description What you will do: Undertake detailed analysis of business and user processes, systems and requirements to support the scoping, design and delivery of projects within Aspect. The role is responsible for gathering and analysing business requirements. Some key accountabilities include: Engage with stakeholders to understand business needs, challenges, and opportunities. Analyse workflows to create process maps and isolate areas of potential improvement. Support IT and business teams in leveraging data insights for strategic decision-making. Ensure data integrity and accuracy in reporting and analysis. Develop actionable user stories or use cases collaboratively to accurately capture business requirements and translate into functional specifications. Develop functional specifications that design and document desired outcome of system enhancement/development. Produce technical specifications to communicate user requirements in technical terms to analyst programmers/project team. Prepare material and provide training and assistance to end-users following implementation. Support the selection, development and deployment of IT solutions that meet business objectives. Ensure solutions are user-friendly, scalable, and aligned with organisational goals. Proactively identify opportunities to optimise IT systems and business processes. Drive innovation by exploring new tools and methodologies to improve IT service delivery. Demonstrate flexibility in approach by tailoring analysis methods, communication styles, and deliverables to align with the technical maturity, preferred ways of working, and unique needs of different business units. This is a full time, maximum term 2 years contract . The full-time equivalent annual salary ranges from $ 120 K to $ 133 K, inclusive of superannuation, and is dependent on qualifications and experience. Click here to view the full position profile.
