Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld. IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians. IRT Illawarra is seeking an Administration Employee to join our team on casual basis to be avaible to work Monday and Fridays, 8:00am – 5:00pm. As our Administrator, you will work across our six aged care centres (IRT Tarrawanna, IRT Woonona, IRT Marco Polo Woonona, IRT Marco Polo Unanderra, IRT William Beach Gardens – Kanahooka, and IRT Five Islands – Port Kembla) to provide high-quality administrative support through an interactive, flexible, and proactive approach. You’ll play a key role in fostering a vibrant and dynamic community by anticipating the needs of residents and supporting the local leadership team. Key responsibilities include but not limited to: Answering phone calls and responding to inquiries Booking appointments Performing data entry and general administrative tasks Providing information to residents, families, visitors, contractors, and staff about IRT services You will be a positive representative of IRT at all times, helping to create a welcoming and supportive environment. Demonstrated experience in an administration/customer service role High level customer service experience and skills High level communication (written and verbal) and interpersonal skills Demonstrated willingness to work as part of a team The ability to multitask, plan and prioritise work to meet deadlines Proven attention to detail and accuracy Demonstrated problem solving ability and coordination skills An ability to interpret and apply policies and procedures Demonstrate a proficiency using tablets, smart phone technology and computer systems including Microsoft Outlook, Word, Excel and organisational systems Current driver’s licence Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packaging Flexible working conditions Birthday leave - relax and take a day off on us! Professional and career development opportunities Multiple career pathways Discounted gym memberships Free counselling via Employee Assistance Program (EAP) and staff wellness program If you feel this is the right role for you, we’d love to hear from you! Simply click the “Apply now” button, fill in your details and submit. Once you apply, we’ll be in touch to discuss your application. Or alternatively, please contact irt.org.au All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment and a National Criminal History Check.
