About the Company Our client is a global company comprising a portfolio of progressive fintech brands in the online trading and investing space. They have earned numerous awards for their top-tier platforms, innovative products, and outstanding employee experience. With operations spanning 18 countries, they continue to set the benchmark for excellence in the industry. About the Role As a Premium Client Manager, you’ll be responsible for acquiring and managing high-value client relationships across Australia. You’ll deliver tailored account management, customer service, and trade execution, while maintaining a strong pipeline that reflects the excellence of the company's premium services. Relationship-building is key, you’ll also regularly engage clients and prospects through exclusive sporting, cultural, and educational events. If you're passionate about client experience, rapid developments in tech, and the dynamic world of fintech regulation - this role could be a great opportunity for you. Key Responsibilities Identify potential sales opportunities through proactive outreach, including outbound calls, targeted emails, and participation in seminars; Provide comprehensive client support across multiple channels, including phone calls, online chats, emails, and in-person meetings; Work closely with internal teams to provide support with pricing, reporting, queries and ad-hoc requests; Consistently achieve monthly sales and KPI targets; Promote and sell products offering and services to both existing and potential clients; Provide proactive support and actively manage, strengthen, and grow client relationship; Conduct live market dealing for both direct and indirect clients; Participate in external client meetings and sporting / cultural / educational events. Skills and Experience 2 years' experience in broking and/or derivative sales; Highly motivated individual with a proactive approach and a track record of delivering consistently high-quality results; Experience in financial markets and strong understanding of CFD's is highly desirable; Experience working within a financial environment such as a busy dealing room; Ability to track record of contact with High Net Worth/Professional trading clients; Degree holder with relevant RG146 certificates. This role is ideal for someone who is enthusiastic about fintech, has a can-do attitude, and value collaboration. If you are interested to find out more, please contact Riley Thompson - 0423 356 / kaizenrecruitment.com.au
