As a Department Manager in the retail industry, you'll take charge of daily operations, team leadership, and ensuring exceptional customer service. This role is based in Tempe and offers a chance to make a meaningful impact in a fast-paced retail environment. Client Details This is a well-established and reputable large organisation in the retail industry. Known for its focus on quality, innovation, and customer satisfaction, the company provides a supportive and structured environment for its employees. Description The Department Manager is responsible for: Leading and managing the performance of your retail department to achieve sales and service goals. Monitor inventory levels and ensure stock availability aligns with customer demand. Maintain high standards of customer service and resolve escalated issues promptly. Train, develop, and motivate team members to enhance their skills and performance. Manage promotional and seasonal plans for your department Analyse sales data and customer feedback to identify areas for improvement. Collaborate with other departments to achieve overall business objectives. Ensure a clean, safe, and welcoming store environment for customers and staff. Profile The successful Department Manager should have: Experience in retail management or a similar leadership role. Strong problem-solving and decision-making skills. Proficiency in analysing sales data and implementing improvement strategies. Excellent communication and interpersonal abilities to lead a team effectively. A customer-focused mindset with a commitment to delivering exceptional service. Ability to work in a fast-paced retail environment and adapt to change. Knowledge of inventory management and retail operations. Job Offer On offer for the successful Department Manager: Competitive salary package estimated at $85,000 to $105,000 base super bonus Opportunities for professional growth and career progression. Onsite restaurant with meal subsidies 5 weeks paid annual leave Permanent, full-time role with stability and benefits. Convenient location in Tempe with easy access to public transport. If you're ready to take the next step in your retail career as a Department Manager, we encourage you to apply today! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sarah Perry on 0431 981 743 or alternatively via email on sarahperry@michaelpage.com.au