Royal Sydney Set in the beautiful location of Rose Bay, Royal Sydney, one of Australia’s premier private members’ clubs combines tradition with a modern approach to hospitality. With 18 accommodation rooms, 4 dining areas, multiple function spaces and world-class sporting facilities, the Club is recognized nationally and internationally for its excellence. The Role We are seeking an experienced and detail-oriented House Operations Supervisor to lead our house operations team and support the delivery of seamless, high-quality service across the Club’s facilities. This is an exciting opportunity for a professional who takes pride in leadership, team development, and operational excellence. This is a full time position requiring a flexible roster. Key Responsibilities Lead and supervise the housekeeping and stores operations, ensuring alignment with the Club’s high standards of service and presentation. Collaborate closely with the Events and Food & Beverage teams to support member functions and events. Plan, manage, and coordinate daily cleaning and maintenance activities for all rooms, offices, and public areas. Recruit, train, and develop staff, including cross-training, performance reviews, and conflict resolution. Monitor and maintain all housekeeping equipment and arrange for timely repairs or replacements. F oster a positive, inclusive, and supportive team environment by mentoring and coaching team members. Maintain operational manuals and implement consistent procedures and training programs. Complete weekly payroll and timecard approvals and identify anomalies. Assist the Reception team by organising and managing bookings for accommodation and dining, managing the Reception mailbox, coordinating mini bar offerings and reviewing sales. Liaise with Property Services and other departments to ensure cohesive operations and a safe, well-maintained work environment. Enforce Club rules and standards such as dress code and use of technology. Drive the Club’s WHS policies and maintain high safety standards across all housekeeping practices. Essential Requirements Demonstrated experience leading a housekeeping or facility operations team, ideally within hospitality or Club environments. Strong organisational and time-management skills, with the ability to prioritise and manage multiple responsibilities. Excellent interpersonal and communication skills, with the ability to build rapport and collaborate effectively. Proficient in MS Office and operational systems such as POS and Respak. High attention to detail and a proactive approach to problem-solving. A genuine passion for hospitality and the member experience. Ability to foster a collaborative and respectful work environment that values all voices. Proactive, solutions-focused, and committed to continuous improvement. T ake responsibility for performance, mentoring others and leading by example. Come and work with us Ample opportunities for Learning & Development. Staff wellbeing program including free exercise classes for staff in our state-of-the-art fitness facilities, golf lessons, tennis clinics and access to our Employee Assistance Program. Daily staff meals. Uniforms provided plus uniform allowance. Discounts at the Sport Shop, Cellar doors and hotels. 17.5% loading on Annual Leave. Paid Parental Leave benefits. All day free street parking available and bus stop and ferry located outside the Club. Salary for this role is $77,000. Expressions of Interest are open from 9 September 2025 – 8 October 2025. We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them. Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impacts your ability to perform the key requirements of the role. If you are ready for your next career move, we can't wait to hear from you! To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Georgina Maia on (02) 8362 7000, quoting Ref No. 1249157.
