Job Description At Acknowledge Education, our students are at the heart of everything we do. As a Student Progress Officer, you’ll play a key role in helping students stay on track with their studies and achieve their goals. You’ll work directly with students, academic staff, and student services teams to identify challenges early, provide meaningful support, and ensure every student has the best chance of success. The Role This is a hands-on student support role where no two days look the same. You will: Monitor student progress and identify those at risk of falling behind Conduct intervention meetings, developing tailored action plans with students Provide advice on course variations and enrolment adjustments Keep accurate, compliant records to support regulatory requirements across VET and Higher Education Collaborate with academic, wellbeing, and student services staff to ensure a coordinated approach Escalate complex cases to your Team Leader and contribute to continuous improvement of our processes
