Overview Join to apply for the Senior Product Manager role at Dovetail . Dovetail is the world’s leading AI-first customer insights hub, on a mission to improve the quality of every thing. We’re redefining what it means to be connected to your customer, giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle. Founded in 2017, Dovetail’s team is 100 and growing across our offices in Sydney and San Francisco. We’re seeking ambitious problem solvers from a diverse range of backgrounds, who are passionate about their craft and excited about the work we’re undertaking. If this sounds like you, read on We have an ambitious product vision that we’re executing on and we’re looking for a Senior Product Manager for our flagship product, helping to drive the roadmap towards becoming a qualitative data warehouse for product teams. You’ll own the vision, strategy, roadmap and execution of this team for the company. What you’ll do Be customer-obsessed . Develop a deep understanding of our market, customer personas, how they work, their pain points, macro trends, etc. Spend time speaking with customers to build product intuition. Be the voice of the customer in every discussion. Own your roadmap . Define vision and strategy with Company Leadership; ultimately own and drive it. Balance customer needs, business opportunities and technical challenges to deliver innovation, product performance and core improvements. Be able to think big, but start small . Build your own vision for your product area and excite teams and customers, while sweating the details to move the product forward step by step. Partner with design and engineering . Collaborate closely with design and engineering to guide product discovery and execution, building customer empathy within the team. Be exceptionally pragmatic . Balance analytics, qualitative research and customer feedback to make right tradeoffs and keep momentum. Be accountable for product quality . Ensure a world-class product experience, raise the bar, and coach the team on how to maintain it. What you’ll bring Strong product management experience owning a roadmap and executing in a B2B organization; experience shipping new features, iterating from customer feedback, and making build vs buy decisions to grow market share and revenue. Experience working closely with product teams . Ability to collaborate with product managers, designers and engineers; experience making tough priority tradeoffs and shaping product strategy. Clear communicator . Ability to distill big ideas into concise, compelling points and bring the voice of the customer to the team. Experience with B2B SaaS products . Understanding product-led and sales-led growth, freemium models, funnel analysis and pricing decisions. Pragmatism . Track record of wearing multiple hats across the product lifecycle and rallying a team through challenges. Strong domain expertise is a plus . Experience in fast-scaling startups or domain areas such as user research, product feedback or analysis software is a bonus. Equity & Benefits Equity for everyone . Equity and competitive salaries. Equal parental leave . 20 weeks of equal paid leave to support new parents. Modern and pet friendly offices . Offices in Sydney; events to connect the team. Flexible work-life balance . Office-first culture with flexible scheduling. Work from Anywhere . Optional remote work up to 4 weeks per year. Develop and grow . Opportunities for courses, lunch-and-learns, conferences and career growth support. Extra paid days off . Ad-hoc days off to rest and recharge. Health is wealth . Access to Employee Assistance Program for you and your family. Floating public holidays . Flexibility to swap public holiday leave dates. Job details Seniority level : Mid-Senior level Employment type : Full-time Job function : Product Management Industries : Software Development Referrals increase your chances of interviewing at Dovetail. J-18808-Ljbffr
