Job Description We are currently seeking a dynamic, experienced Food & Beverage Team Leader who will embrace being part of the Novotel family. This opportunity exists for a well-rounded F&B professional to bring their skills and experience to F&B outlets of the hotel and join the Food & Beverage leadership team in the capacity of F&B Team Leader. The primary focus of the role will be Fenians Bar, however will also oversee other outlets as required. Reporting to the Food & Beverage Manager, you will be responsible for: The efficient running of the food and beverage service function to both meet and exceed guest needs and expectations. Supervise, lead and develop the team of food and beverage attendants in operations, through coaching and mentoring as well as a strong focus on employee engagement. Maintain product knowledge and maximize F&B sales. Ensure all service areas and equipment are kept clean and organized. Attend to operational problems and needs promptly, including customer complaints, enquiries and requests. Ensure revenue for the shift is accurately accounted for, with cash/charge summary being completed to balance daily activities. Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
