Job Description Are you a passionate and driven individual looking to take your leadership skills to the next level? We're seeking an enthusiastic Shift Leader to join our franchise team in Oran Park, Australia. As a Shift Leader, you'll play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and fostering a positive work environment. Oversee daily operations, including staff scheduling, inventory management, and cash handling Ensure compliance with food safety regulations and maintain the highest standards of cleanliness and hygiene Provide excellent customer service and efficiently resolve any customer concerns or complaints Train and mentor new team members, supporting their development and integration into the team Monitor and maintain product quality and consistency throughout your shift Assist in implementing new procedures and promotions as directed by management Contribute to achieving sales targets and improving overall restaurant performance Communicate effectively with team members, management, and customers Adapt to changing priorities and make quick decisions in a fast-paced environment Support franchise-specific initiatives and maintain brand standards