Who are EASA? At EASA, we are passionate about impacting the communities that we work in by supporting individuals and organisations to make positive change. We provide support though evidence-based practice to our organisational customers that hold an Employee Assistance Program (EAP) with EASA. We have over 250 EAP’s and service the Northern Territory's Public and Private Sector. Each year, we provide over 10,000 client sessions and provide over 3,000 hours of support at an organisational level through our CORP Workplace Solutions division. What is the role? Leadership of an experienced admin team (5-6) Monitoring practice efficiency and streamlining processes Managing high level customer/organisational engagement Managing IT troubleshooting and IT efficiency Managing practice HR Facilitating the Reporting to NT Government About You Previous experience in a Senior Administration/Practice Manager role Experience in team leadership, problem solving and customer care Excellent organisational and time management skills IT proficiency Excellent communication skills with clients and staff Proficiency engaging with customers regarding EAP’s Generalist HR experience Strong administration skills including use of Microsoft Suite and booking software What we offer you A supportive, respectful and welcoming work environment in the pursuit of excellent client & customer care. Personal laptop Salary: $79,000 - $82,000 per annum Hours: 38 hrs FT Mon-Fri Professional Development Allowance Professional Development Leave Wellbeing Allowance Interested? We would love to hear from you. Please submit your updated resume (with two recent and contactable referee contacts) via the "Apply Now" button. Psychological testing forms part of the recruitment process. If you have any questions, please contact EASA Darwin on 08 8941 1752. For more information, please contact Leela Chungue via email including your current resume and cover letter to practicemanager@easa.org.au using the subject line: Administration Manager enquiry via EthicalJobs . Psychological testing forms part of this recruitment process.
