Job Description As our Front Office Manager reporting to the Director of Operations, you will: Lead the Front Office Team to deliver peak moments to our guests Create welcoming environments and memorable moments for both guests and team members Drive guest service initiatives throughout a diverse Front Office Team Empower the team to always go the extra mile for our guests Coach and mentor Guest Service Agents and Assistant Managers to grow their careers Work collaboratively with Food & Beverage, Maintenance, Kitchen & Housekeeping on the operations, various projects & activities