Job Description Summary Responsible for administration, tracking and support activities. The IT Systems Administrator will play a crucial role in maintaining and supporting IT infrastructure at GE Aerospace Australia. This position is responsible for providing server monitoring and reporting on system KPI's, printer management across 6 sites, performing network maintenance across 5 sites, managing new and refresh personal device distribution, manage new mobility requests and mobility management and level 1 help desk support for digital workplace. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality IT services. Job Description Company Overview: Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview: GE Aerospace in Australia, has sites in Brisbane, Newcastle, Richmond, Bundamba, and Matraville. Since 2005, we've driven innovation and supported avionics, propeller, and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility, you'll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry. Role Overview: Working on site (Brisbane facility) , 5 days a week - Generate Digital Technology Bowler data by monitoring system performance and usage and generate problem reports after identifying issues and areas for improvement. - Add, remove and manage approximately 30 printers across 6 sites. - Perform routine network maintenance tasks, including monitoring network performance, configuring network devices, and ensuring network security for 5 sites and 7 data circuits across Australia. - Assist in the implementation and maintenance of IT policies and procedures to ensure compliance with industry standards and best practices. - Support data compliance requirements within Australia especially as defined by the Commonwealth of Australia in regard to military data. - Collaborate with other IT team members and departments to support ongoing projects and initiatives. - Provide training and support to end-users to enhance their understanding and use of IT systems and tools. - Maintain accurate documentation of IT assets, configurations, and procedures. This includes maintaining Standard Work Documents detailing daily, weekly, and monthly standard work. - Contribute to and maintain project management documentation for long term projects and day to day operations including action plans from problem solving reports. - Maintain the physical security system access cards for multiple sites across Australia. - Provide level 2 help desk support to end-users, including troubleshooting hardware and software issues, and resolving technical problems in a timely manner for all users across multiple sites within Australia. - Manage the setup, deployment, and maintenance of new and refresh equipment such as laptops and desktops and mobile devices for all GE Aerospace users across Australia. Required Qualifications *: - Bachelor's in related field or proven experience Preferred Qualifications: - Diploma or Certificate 4 in information technology, Computing, or a related field, or extensive and equivalent work experience. - Proven experience in an IT support role, preferably within a similar industry. - Strong knowledge of network administration, including TCP/IP, DNS, DHCP, and VPN. - Proficiency in troubleshooting hardware and software issues on Windows desktop and server, MacOS, Android, and iOS operating systems. - Experience with IT asset management and inventory control. - Familiarity with IT service management (ITSM) tools and practices. - Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. - Strong analytical and problem-solving abilities. - Ability to work independently and as part of a team in a fast-paced environment. - Relevant certifications are a plus. Technical Expertise: - Basic knowledge of financial systems, financial close cycles and associated processes - Strong Microsoft Office skillset (Word, Excel, PowerPoint) - Understanding of ITIL processes (certification is a plus) - Basic understanding of Sarbanes Oxley (SoX) Why Join GE Aerospace Australia: At GE Aerospace Australia, we are committed to fostering a culture of innovation, collaboration, and continuous improvement. As an IT Systems Administrator, you will have the opportunity to work with technology that enables the success of our MRO operations. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate. Additional Information Relocation Assistance Provided: No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
