Please Quote Reference Number 13372 Excellent opportunity for a skilled and dedicated Receptionist Competitive pay rates commensurate to experience Join Our Caring Team and Make a Difference Every Day About Us We are a leading aged care facility committed to providing exceptional care and support to our residents in a warm, welcoming environment. Our dedicated team creates a home-like atmosphere where dignity, respect, and compassion are at the heart of everything we do. The Role We are seeking a friendly, professional Receptionist to be the first point of contact for residents, families, and visitors. This is more than just answering phones - you'll be an integral part of our care team, providing administrative support and creating positive first impressions that reflect our commitment to excellence. Position Type : Full-time Location : Narrogin Salary : $50,000 - $60,000 Salary Sacrifice to the value of $15,900 Key Responsibilities : Provide exceptional customer service to residents, families, visitors, and staff Answer and direct phone calls professionally and efficiently Greet and assist visitors, ensuring appropriate sign-in procedures Maintain accurate resident and visitor records Process paperwork and coordinate with care teams Handle general administrative duties including data entry, and correspondence Support nursing and care staff with administrative tasks Assist with basic financial administration Maintain confidentiality in accordance with privacy legislation What We're Looking For Essential Requirements : Minimum Certificate III in Business Administration or equivalent experience Excellent communication and interpersonal skills Strong computer literacy (Microsoft Office Suite, database management) Previous reception or customer service experience preferred Understanding of aged care sector Current National Police Check (or willingness to obtain) Ability to work independently and as part of a team Compassionate nature and patience when dealing with elderly residents Personal Qualities : Warm, friendly, and professional demeanour Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Discretion and respect for confidentiality Cultural sensitivity and respect for diversity Flexibility with working hours including weekends and public holidays What We Offer : Competitive salary with annual reviews Professional development opportunities and training Supportive team environment Flexible working arrangements where possible Opportunity to make a meaningful difference in people's lives Modern facilities and equipment How to Apply Please submit your application via our online form, including a current resume highlighting your relevant experience, and a cover letter outlining your passion for aged care. You will also be asked to provide contact details for two professional referees as part of the interview process. Applicants for this position must be an Australian Citizen / Permanent Resident. We are an equal opportunity employer committed to creating an inclusive environment for all employees. All successful candidates must undergo background checks and provide evidence of vaccination status in accordance with current health requirements.
