Job Description Under the direction and supervision of the Patient Revenue Team Leader & Group Manager HIS & Patient Revenue,the primary function of this role is to ensure that all payments received are receipted and allocated by line as required. Responsible for refunding overpayments into the system as well as actioning any unallocated payments back to patients if required you will be required to work within a team- based framework, and contribute to the overall performance of the department / team and display Epworth’s Values & Behaviours on a daily basis. This is a full time position working 38 hours per week, located within the Corporate offices in Richmond. Working from home will also be available once fully trained. To be successful in this role you will; Perform daily downloads from banking and portal websites and reconciling payments to these reports. Reconciling of payments with reports from the Medicare Bot, Patient portal and external entities Electronic receipting of BPAY and Eclipse transactions are processed daily with priority. Manual receipting of cheques, money orders, credit cards and direct deposit remittances are processed when received. Process credit card refunds as they come to hand within daily limits and record direct deposit refunds within IPM on a weekly basis. Follow up unallocated bank deposits for aged entries with the Finance department weekly. Run patient unallocated report and action as required. Run banking reports, balance and close daily. Position Description Inherent Requirements
