Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty. About the role As an Emergency Relief Assessor, this is your opportunity to be responsible for assessing community member needs and determining appropriate financial assistance (emergency relief) and/or referrals . Reporting to the Site Coordinator, this is a casual position, located in Darwin, NT. Salary and conditions are in accordance with the SCHADS Award, Level 3. How you will make an impact Establish relationships with clients that encourages self-determination, participation, and supports them to improve their situation. Establish effective work relationships with staff, clients and other stakeholders, as appropriate. Maintain regular communication with all team members. Conduct interviews and assessment for emergency relief (ER) with community members over the phone in accordance with Doorways guidelines Determine the assistance to be provided in line with Doorway’s standards of practice. What you will bring Experience working in the community services sector. Experience working with people from culturally and linguistically diverse backgrounds would be beneficial. Experience working in a fast-paced environment would be highly regarded. Self-motivated and shows a high level of initiative. Outstanding presentation and communication skills (both oral and written) to be able to interact, network and build positive relationships with a variety of people. Experience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and Culture. Demonstrated ability to use a full range of PC applications, including Excel, Word, and Outlook. A Working with Children (Ochre Card) Vulnerable people check is required What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Flexible working arrangements. Access to EAP and health & wellness initiatives Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration