Job Title: Retail Manager – Crust Pizza Newport Location: Newport, NSW Job Type: Full-Time Salary: Competitive, based on experience About Us: Crust Pizza is a leading gourmet pizza brand known for quality, innovation, and a passion for great food. At our Newport location, we’re committed to delivering an exceptional customer experience with every slice. We're now looking for a motivated and hands-on Retail Manager to lead our team and drive the success of our store. The Role: As the Retail Manager at Crust Pizza Newport, you’ll be responsible for the daily operations of the store, team leadership, customer satisfaction, and ensuring operational excellence. This is a great opportunity for someone with a passion for hospitality, strong leadership skills, and a customer-first mindset. Key Responsibilities: Lead and manage a team of front and back-of-house staff Oversee daily store operations, stock control, and rostering Ensure high standards of food quality, hygiene, and customer service Drive sales and manage store performance targets Train and develop team members to foster a positive work culture Handle customer inquiries and resolve any issues promptly and professionally What We’re Looking For: Proven experience in a retail, hospitality, or QSR management role Strong leadership and communication skills A hands-on approach with excellent problem-solving abilities Ability to thrive in a fast-paced environment Flexibility to work evenings, weekends, and public holidays as required Food Safety Supervisor Certificate (preferred but not essential) What We Offer: Competitive salary and performance-based incentives Supportive and energetic team environment Ongoing training and career development opportunities The chance to be part of a well-loved and growing brand How to Apply: If you're passionate about food, people, and delivering outstanding service, we’d love to hear from you! Apply now with your resume and a brief cover letter outlining your experience and why you're the perfect fit for Crust Pizza Newport.
