WHO ARE WE? The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. We are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our team of 4,000 digital specialists across 30 locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and exciting place to accelerate your career. JOB PURPOSE: As a Marketing Executive you’ll be working seamlessly with the eBay Marketing team, you will be confident in your abilities to work autonomously coordinating, executing and reporting on marketing campaigns across eBay owned channels. Day-to-day, you will support the owned channels & CRM team with the rollout of planned activity across web, push, SMS and email as well as spearheading marketing operations through audience creation and coupon tethering execution and processes. DAY TO DAY Campaign briefing: Work closely with eBay internal team, eBay partner agencies, global partners and internal teams as required to define campaign briefs Campaign execution & ownership: Execute campaigns, from briefing and coordination through to testing and reporting to ensure positive customer experiences. Collaborating with our merchandising specialists to drive demand in category growth and ensure all campaigns run in synergy across all points of eBay’s buyer journey Campaign reporting: Report on campaigns and put forward recommendations for optimisation opportunities based on data and insights Owned channel support: Daily management of eBay owned channels campaign coordination across multiple teams and channel optimisations as required. Always acting as a custodian for eBay to ensure all campaigns meet eBay’s brand guidelines Innovative thinking: Put forward innovative ideas to test and optimise campaigns, improve ways of working and drive efficiencies through AI Marketing operations: Spearhead & execute marketing operations functions and processes such as audience creation & personalised coupons With the above in mind, the successful candidate would have the below deliverables: Delivery of 10 campaigns per month - these range from simple onsite banner activations through to detailed multi channel campaigns. Delivery of audience creation and personalised coupon tethering; supporting across eBay loyalty programme, retail promotions, CRM & seller marketing teams EOC reporting for all delivered campaigns. Ongoing reporting for recurring campaigns. Ideally at least 1 test and learn executed each month for learnings/insights to improve recurring campaign performance ongoing. At DEPT®, we’re eager to hire the most talented experts in the game; people who continuously strive to improve their craft, are eager to learn, who want to inspire others, and strive for a better world. YOU: Ability to self-educate, learn fast and work autonomously 3-5 years experience within a marketing coordinator role Highly desirable - 2 years experience with Salesforce Marketing Cloud, Hubspot, Braze or other CRM alternatives SQL experience preferred You put the customer at the heart of what you do Strong stakeholder management skills informing business stakeholders on campaign plans and performance Strong prioritisation skills, strategic thinking and attention to detail Experience in managing reporting and delivering tangible insights & actions Demonstrated ability to manage multiple projects and achieve communications/marketing and customer goals THE PERKS! You'll have access to our ‘Benefits’ offering. This includes an abundance of additional leave offerings (think Doona Day, Birthday leave and Parental leave options for all), annual working from-home allowances and access to development opportunities. This is your chance to be part of a team of humans - we come together in support, love and humanity to celebrate what makes each of us special. If that sounds like you, get in touch! Check us out! www.deptagency.com Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they feel they may not meet every qualification, when, in fact, they often do! DEPT® is proudly committed to creating a diverse and inclusive environment and strongly encourages you to apply. In addition, we strive to provide a safe space for all please let us know confidentially if we can provide any additional support or accommodations for you to fully participate in our recruitment experience. Please note that the successful applicant for this position will be subject to a background check, in line with legislative requirements DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. Learn more about our diversity, equity, and inclusion efforts here
