About us: Our Vision: Your body, Your choice, Your future We are Australia’s leading, specialised, non-profit advocate and provider of abortion and contraception services. We are a significant provider of clinical and support services across Australia. We are also an advocacy organisation, we work on policy and legislative change, we provide information to the public, we support people through counselling and mental health awareness and services, and we work to reduce the stigma, discrimination and stress related to access to abortion care and contraception. We work to give people reproductive choices. MSI Australia operates a network of 10 clinics, a national telemedicine service providing comprehensive termination of pregnancy, vasectomy services from 25 locations and national family planning support. The role: We are looking for a permanent full time Health Information Manager to join our Richmond Support Office. Position Title: Health Information Manager Department: MSI Australia, Quality Risk and Safety Team Location: MSI Australia, Richmond Support Office Reports to: Quality Risk and Safety Manager Position: 1 x Permanent, Full Time position. 76 hours per fortnight. Your purpose: The Health Information Manager (HIM) supports the management of the eHealth/Health information systems within the organisation. You will ensure that we are compliant in all aspects of medical record management. You will undertake and manage the reporting and coding requirements across our national network of day hospitals and medical clinics will process the release of information and other medico-legal requests and will be key in assisting us with our digital transformation program, including electronic medical records. Your Responsibilities: Manage daily operations of Health Information Services across multiple states (WA, NSW, QLD, ACT, VIC), including leadership of clinical and non-clinical teams. Oversee stakeholder and vendor relationships, including chairing monthly admin meetings and engaging with internal and external parties. Ensure compliance with legal and privacy obligations, including acting as Privacy Officer, handling Release of Information (ROI), and managing medico-legal requests. Lead and contribute to governance and strategic initiatives, such as Clinical Governance Committee participation and health information projects. Drive system optimisation and digitisation efforts, including medical record digitisation and enhancement of care models and information systems. Manage data reporting, audits, and policy development, including statutory/regulatory reporting (e.g. VAED, PHISCo), coding audits, and health information policy review. What we need: Relevant qualifications: Bachelor of Health Information Management (or equivalent) and eligibility for HIMAA membership. Minimum 2 years' experience in a HIM or similar role within the Australian healthcare system, including clinical coding (ICD-10-AM/ACHI/ACS 11th edition). Experience in data reporting, with regulatory (e.g. ACHS, Inform My Care) and statutory datasets (e.g. VAED, PHISCo) highly desirable. Proficient in health information systems and software applications, with strong computer and analytical skills. Strong interpersonal and communication skills, with ability to work collaboratively within a team. Values-driven and self-motivated, aligned with a pro-choice mission and committed to high-quality healthcare delivery. Benefits of working at MSI Australia: We also pride ourselves on being a supportive and flexible working place that offers a great range of benefits: Generous salary packaging options up to $9,010 $2,650 meals and entertainment 5 Weeks annual leave Dynamic Learning Management Platform with 1000s of courses plus opportunity to access professional development / study leave allowance, Family friendly and flexible working arrangements Up to 14 weeks company paid parental leave Employee Assistance Program Discounted clinical services for you and your immediate family members. Employment Requirement: Provision of two professional referees, Be prepared to undergo a National Police Check, prior to commencement, Be prepared to undergo an International Vetting Check, prior to commencement, Evidence of current COVID-19 vaccinations and declaration of full immunisation history, Evidence of current working rights in Australia. Organisational Goals, Missions, Values, Purpose, Behaviour Statements In addition to the above, we also ask our staff work understand and demonstrated our goals, mission, values, Our Goal The Prevention of Unwanted Births Our Mission Children by Choice not Chance Our Values Integrity, Agency, Safety, Quality, Courage Our Purpose Your choice, made easier Values and Behaviours In this role, you will: • Understand and comply with the Code of Conduct and Behaviour Policy for employees and all relevant MSI policies and procedures. • Demonstrate commitment to organisational values and behaviours at all times. MSI Australia develops, maintains and rewards a culture of personal and professional accountability for desired behaviours which include: Care & Compassion - We care for our people, clients, communities and each other and recognise that people have their own diverse, physical, emotional, social and cultural needs. We always act with compassion and kindness. We conduct our work with honesty and integrity. Trust & Safety - We prioritise both the physical and mental well-being of our people, clients, communities and each other. Our words, actions, communications and workplaces are free from judgment and discrimination. We value accountability and know that we build trust with our clients and communities through all staff being accountable for their performance. Partner & Collaborator - We value partnership and teamwork and believe we are better together. We seek to collaborate with other organisations where our vision and values align. Our language, communication and actions focus on collaboration and cooperation rather than competition or conflict. Position enquiries: For further information regarding this position, please contact: recruitment@msiaustralia.org.au Application Support: Person and community centred healthcare involves cultural safety, a diverse workforce and multidisciplinary skills. We welcome applications from Aboriginal and Torres Strait Islander people, people of migrant and refugee backgrounds, people with disability and LGBTIQ people. Should you require any support with this application, please contact: recruitment@msiaustralia.org.au
