IT Specialist Part time Caringbah We are a national business in the construction and services sector seeking a skilled Level 2 IT Specialist to join our team and provide hands-on support across day-to-day IT operations. Reporting to the IT Manager, you’ll be the key contact for escalated complexed support issues, assisting both office-based and field teams. This is a part time role, on site position. Duties: Providing advanced support across Windows, macOS and iOS platforms Troubleshooting and resolving escalated hardware, software, and network issues Escalating unresolved issues to third-party vendors or senior technical teams Maintaining IT documentation, knowledge base, and support procedures Assisting with IT asset management, procurement, and license tracking Supporting mobile device management (MDM) systems and security protocols Participating in software deployments, updates, and system integrations What we require: Previous experience in Level 1–2 IT support roles Strong troubleshooting and diagnostic skills Experience with IELTS Exposure to cybersecurity best practices Confident communication and a proactive, customer-focused approach Ability to juggle competing priorities and provide responsive service in a fast-paced environment Interested in this role? Please include a cover letter that addresses the following: Availability Are you available to work part-time (20 hours per week)? Can you work onsite at our Caringbah location? Level 2 Support Experience Describe your experience providing Level 2 IT support. Which companies or industries have you supported, and what types of systems or issues did you handle? IELTS Experience Please detail your experience with IELTS (if applicable). (Note: If this is a typo or if you meant something else—e.g. Intune, MDM, etc.—let me know and I’ll adjust accordingly.) Technical Strengths Which operating systems, software, or IT tools are you most confident working with? Have you worked with mobile device management systems and security protocols?
