Job Description The Senior Claims Consultant is a specialist role within our Corporate Insurance team, responsible for managing a small, complex portfolio of life insurance claims across IP/TPD and related benefits. You will act as a technical expert, applying your deep claims knowledge to multi-policy fund arrangements while also coaching and mentoring developing consultants. This role is suited to a highly experienced life claims professional who thrives on complex case management, technical excellence, and building capability within the team. In this role you will: Manage a small portfolio (20–25 claims) across IP/TPD claims. Work across multiple arrangements and policies, requiring strong technical knowledge. Act as a technical expert within the team, providing guidance on strategy and decision-making. Coach and mentor claims consultants and emerging seniors, supporting their development. Lead and contribute to quality assurance, capability uplift and process improvements. Build and maintain strong stakeholder relationships with funds, trustees and internal partners.
