Who You’ll Be Working For: Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation! Why Work With Us: We’re known for our high-quality products, expert staff, and outstanding customer service We provide fast, reliable delivery services and expert advice Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centres). What You’ll Be Doing: Accounts Receivable & Collections – Accounts receivable, proactively follow up on overdue accounts, and resolve disputes or complex cases. Manage the full end-to-end accounts receivable cycle, payment tracking, and account reconciliation. Monitor customer accounts for delayed payments and proactively follow up on outstanding balances. Investigate and resolve discrepancies related to billing, payments, and customer accounts. Ensure compliance with internal policies and external regulations related to financial transactions and credit management. Liaise with internal departments (sales, customer service, etc.) to resolve client queries and improve billing processes. Process and allocate incoming payments accurately and promptly - EFT, BPAY, Direct Debit and Credit Card What You’ll Bring: Proven experience in a senior credit, finance, or accounts receivable role A strong understanding of credit evaluation, risk mitigation, and collections Exceptional communication and negotiation skills A hands-on approach and the confidence to take ownership of complex challenges A minimum of 3 years' experience in an accounts receivable role. Proficiency in accounting software and Microsoft Excel. Excellent communication and interpersonal skills. Strong attention to detail and well-developed organisational skills. Ability to meet tight deadlines. Full Australian working rights (no sponsorship available). What You’ll Get in Return: Development opportunities Competitive salary and flexible working hours (8 hours between 7 AM and 5 PM) Friendly office environment and full IT & HR support.
