Introduction FamilyCare is one of regional Victoria's largest and most progressive community service organisations, operating across Greater Shepparton, Mitchell, Murrindindi, Strathbogie, and Moira. As one of the leading providers of child and family services in the region, including disability support, NDIS coordination, and carer programs, FamilyCare is deeply committed to improving outcomes for victim survivors and their children. We are also strongly focused on supporting older community members, and people with disabilities to live well and remain connected to their communities. We foster a positive, empowering culture that supports strong leadership, professional growth, and improved outcomes for the people, clients and communities that we serve. Description About the Role A permanent , part-time opportunity (0.8 EFT to full-time negotiable) for a Senior Administration Officer. This role works across both the Carer Support and NDIS Support Coordination teams. It is a key part of the team, providing professional support services. Key performance responsibilities include: Meet the components of the Service Delivery requirements of the substantive position - Administration Officer that are applicable to this position (to view the components of the Service Delivery requirements, of the substantive position, click here ) General administrative support to the Carer Support and NDIS Support Coordination teams Assisting with the administration of various databases Answering Intake phone calls Assisting with basic brokerage as required Working as an effective member of a multi-disciplinary team, showing initiative and the ability to take direction Assisting with the preparation of reports and documents as required For more detailed understanding of the key responsibility areas, click here to view the Administration Officer - Senior Position Description . If using SEEK, click Apply to be taken to our Career Portal to access all hyperlinks. For any queries, please contact Katie Millen , Manager Carer Support Services , on 0448 813 441 . Role Requirements Essential Certificate III in Business Administration or equivalent Desirable Relevant experience in a support role, ideally in a community aged & disability environment Critical to your success in this role will also be: Evidence of providing support, and modelling to staff and volunteers Effective time management skills and the ability to coordinate multiple tasks Evidence of ability to problem solve, identifying the cause and recommend solutions Willingness to obtain a valid Working with Children Check, NDIS Worker Screening Check and satisfactory National Police Check prior to commencing employment with us. If you have spent over 12 months overseas in the last 10 years, you will also be required to undergo an International Police Check or present evidence of a satisfactory check Valid Victorian Driver Licence Benefits In addition to a competitive salary, in line with the SCHADS Award Level 2 (commensurate with qualifications, skills, and experience) superannuation, you will be rewarded for your important work with: Salary packaging benefit options available up to $15,900 p.a. Meals and entertainment packaging options available up to $2,650 p.a. Access to company vehicles for work related travel Generous professional development options to help you broaden your horizons and sharpen your skillset during your time with us, including a dedicated training budget Generous leave entitlements Accrued Day Off (option if full-time) to help you enjoy a healthy work-life balance Ongoing health and wellness incentives Access to Employee Assistance Program How to Apply Applications must include a cover letter , resume and a written response addressing the Key Selection Criteria in the Administration Officer - Senior Position Description . When submitting your application in our career portal, please upload the written response addressing the Key Selection Criteria in the Other Documents area. Applications close Wednesday 10 September 2025 . FamilyCare is an equal opportunity employer and encourages individuals of diverse backgrounds including those from the Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQIA communities to apply. Looking to take the next step in your career? Apply now!
