We are excited to offer: Fixed term role - 2 years Part time position - minimum 60 hours per fortnight working a Tuesday to Saturday roster Shift times will be in the later afternoon and evening but will vary depending on Penguin arrival times Scale 4 - $37.32 per hour (prob rate - first 3 months) and then $38.62 per hour inclusive of hourly allowance for weekends & public holidays About the Company Phillip Island Nature Parks is a leading conservation and sustainable tourism organisation. We take pride in fostering a flexible, inclusive, and supportive workplace culture where your contributions are valued, and your professional growth is encouraged. Join us to be part of a team that shares your passion for environmental and wildlife conservation. Here, you'll discover a rewarding career and a truly great place to work. About the Role You will oversee the nightly operations at St Kilda Penguin viewing experience. Providing guidance and supervision to staff and volunteers, oversee guest interactions, site presentation, and prioritise safety and quality. You will be the key person on the ground for emergency management and risk control. If you’re a natural leader, can think on your feet and want to take on this diverse role, apply now to guide the success of this new location! For further details about the role, including duties and responsibilities, please refer to the Position Description - Duty Manager- St Kilda The Benefits Work in the evenings on a set roster - know when you're working with an attractive work life balance Position covered under Phillip Island Nature Parks Enterprise Agreement Access to our Employee Assistance Program (EAP) for you and your family Professional development opportunities Free entry to our Phillip Island attractions and other commercial discounts Work for one of Australia's leading conservation and sustainable eco-tourism organisations. Enjoy work life balance and a great team culture Full uniform supplied Training / Induction information Nature Parks are known for their Penguin expertise, that’s why successful candidates will be inducted into Nature Parks at the picturesque Phillip Island. You will need to be available to attend a mandatory induction session from 6 - 9th October on Phillip Island. Transport to and from the island and accommodation will be provided for successful candidates. Following the induction with Nature Parks a mandatory onsite induction will be held at the St Kilda Penguins from 13th October. To be successful, you must be able to attend the above sessions. Key Selection Criteria Proven ability to lead diverse teams and make confident, effective decisions. Strong knowledge of tourism operations, including policy implementation and procedures. Excellent multitasking and prioritisation skills in fast-paced environments. Exceptional communication skills across varied audiences. Solid understanding of emergency management, including evacuation, first aid, and hazard identification. Proficiency in Microsoft Office (Word, Excel, Outlook). Skilled in conflict resolution and de-escalation strategies. To commence your journey with us, the following is required: Relevant tertiary qualification in business and/or tourism management and/or equivalent relevant work experience Working with Children Check Drivers’ Licence First Aid Level II and CPR See the position description attached below for further information about this role. nrmjobs.com.au/job/20026769
