Job Description We are seeking a dynamic and detail-oriented Conference & Events Operations Manager to join our Food & Beverage team at Mercure Gold Coast Resort. This role is the key to bringing our beautiful newly refurbished Conference & Events spaces to life, through leading and inspiring our team, instilling a culture of guest passion, and driving financial performance. WHAT YOU WILL BE DOING: Planning and executing the delivery of conferences, meetings, weddings, and other special events, Reporting to and working collaboratively with the Food & Beverage Services Manager, this role works in partnership closely with the Kitchen and Conference & Events Sales teams to ensure seamless delivery of our guests and their events, Drive team development and training in order for the delivery of warm and friendly service, striving for a workplace culture that alights with Accor's values, Offering additional support to the Food & Beverage department by way of the outlets: The Green Dining , The Cart , and the seasonal poolside Oasis Bar and Sunset Deck.
