Individual Giving Specialist – Guide Dogs Victoria Join one of Australia’s most iconic and trusted charities, with a proud legacy of impact. Grow into a specialist career path and take ownership of IG projects by applying your skills in marketing, fundraising, or supporter engagement. Kew, Melbourne | Office based | Full-time or 4 day-week. Impact of the organisation Guide Dogs Victoria is a leader in breaking down barriers that enable people to live life without limits. Specialising in high-quality services for individuals with low vision or blindness, they are one of Australia’s most trusted charities and an employer of choice in the disability and aged care sectors. With a values-led and inclusive culture, Guide Dogs Victoria is committed to recognising and responding to the diverse needs of their clients and community. They create impact through innovation, access, and a deep belief in empowerment and social inclusion. Impact you will have in this role As the Individual Giving Specialist, you’ll support the design and delivery of the Regular Giving and appeals programs, working across channels including direct mail, phone, SMS, and digital. You’ll be instrumental in creating compelling campaigns that engage supporters and drive impact, while building strong technical skills in donor journeys, campaign analysis, and CRM systems. Whether you’re an early-career fundraiser looking to step into a more specialist role or a commercial marketer with transferable skills in direct marketing and campaign coordination, this is a fantastic opportunity to apply your skills in a purpose-driven environment, all while being coached and mentored by an experienced Fundraising Manager. Key Responsibilities Coordinate multi-channel donor campaigns, with a focus on Regular Giving and appeals, including timelines, creative briefs, proofing, and stakeholder engagement. Support donor acquisition and retention across direct mail, phone, SMS, and digital channels, with digital support via the Digital Campaign Specialist. Draft and proof donor communications, including newsletters, ensuring supporter experiences are engaging and meaningful. Collaborate with agencies, suppliers, and internal teams to bring campaigns to life. Prepare campaign data and reports, with the chance to sharpen your skills in CRM (Salesforce) and analytics. Skills and Experience We’re looking for someone eager to learn and grow. You will have: 1-2 years’ experience in fundraising, direct marketing, communications, or similar (agency or in-house) Exposure to campaign delivery, including managing timelines, briefs, or supplier relationships. An understanding of direct marketing principles, or curiosity to build expertise in this space. Good grasp of data handling by pulling lists, checking accuracy, or working with Excel. Strong written and verbal communication skills, comfortable drafting supporter-facing content. Proven ability to multi-task and meet deadlines in a fast-paced environment. A collaborative team mindset with willingness to learn and adapt. Experience working with CRM systems (Salesforce highly regarded). Interest in digital fundraising and automation tools. A values-driven approach, aligned with the mission of Guide Dogs Victoria. Applications Please direct all enquiries to Kristina Lesko at Impact Advising on kristina@impactadvising.com.au Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.
