We are partnering with a beloved Australian brand who are looking for their next Head of IT. In this role, you’ll be responsible for delivering the company’s end-to-end technology strategy, driving innovation, and ensuring robust, scalable systems that enable business growth. Sitting within the leadership team, you’ll work closely with a range of stakeholders across the business to align technology initiatives with commercial and customer-focused outcomes. You’ll oversee a talented internal team and manage key external partners across infrastructure, applications, data, cybersecurity, and digital platforms. The Role: Develop and execute a future-focused technology roadmap which is aligned with business growth and expansion plans across AU/EUR/US Lead digital transformation initiatives including cloud modernisation, automation, and emerging tech adoption Introduce customer-facing solutions to enhance experience and drive sales Oversee legacy system modernisation and technical debt reduction Ensure optimal performance, reliability, and security across all tech systems (ERP, POS, WMS, eComm) Oversee enterprise architecture spanning cloud, SaaS, and on-prem systems Drive cybersecurity strategy, incident response, and compliance across multiple frameworks Implement ITIL-based service delivery model and infrastructure cost optimisation Establish data governance frameworks and self-service analytics capabilities Support advanced analytics, AI/ML initiatives while ensuring compliance Lead vendor strategy and performance management Monitor and report on risk, compliance, contract value improvements, and ROI of technology investments The Person: 10 years’ experience in senior technology leadership roles (preferably in retail/e-commerce, wholesale not essential but desirable) Deep understanding of ERP (NetSuite experience required, full experience of implementing & reconfiguring highly regarded), POS, WMS, e-commerce (Shopify), and integration platforms Strong grasp of cybersecurity, risk management, and data compliance Experience in strategic planning & budget ownership, and commercial minded Executive-level communication, stakeholder engagement, and leadership presence Bachelor's degree in Computer Science, IT, or related field (Masters/Certifications a bonus) Omnichannel digital & technological transformation is highly regarded The Perks: Join a globally expanding brand Competitive salary Flexible & hybrid working environment Dog friendly office Generous staff discount & allowances
