POSITION DESCRIPTION SUMMARY The primary function of this role is to deliver an unparalleled workplace experience as a cultural ambassador of the company, community advocate and service leader. The guest relations team is the first point of engagement with VIP clientele, creating a warm, supportive atmosphere that enhances the workplace experience in both front-of-house and heart-of-house. ESSENTIAL DUTIES - Responsibilities include, but are not limited to: The role involves; Working in a fast-paced concierge reception space, where you pride yourself on getting to know their clientele so that you can provide a bespoke and best in class experience. Register clients & employees using a designated site access management system Assist with administrative tasks as per the request from the client Recognise VIP's, guests and building staff and use their names wherever possible Provide a service level beyond the client's expectations 'to go above and beyond' Your Skills, Knowledge & Attributes: Enjoy being a team member of a prestigious employer Experience in either five star hotels, flight attendant/air hostess/steward, events, corporate hospitality Solutions driven with a positive 'can do attitude' Discretion and confidentiality and the ability to build a high level of trust Takes pride in having immaculate presentation Administrative skills - Word, Power point, Zoom, Excel and Outlook are desirable. Perks of the role: Represent a prestigious organisation Genuine progression opportunities Monday–Friday, no weekends Sydney CBD location - close to Train & Metro station Friendly, welcoming team Excellent training & ongoing support Uniform provided (with dry cleaning) If this sounds like something you'd be interested in, Apply now!