We’re on the lookout for a fulltime Retail Tech Specialist to join our InMotion team at Melbourne Airport! Opportunities for development and career progression! Employee discount on our products and with our retail partners! Monday to Friday role! About WHSmith Australia WHSmith is an iconic British retailer with proud Australian operations, at the heart of travel, offering books, news and essentials, designed for life on the move. Our diverse retail brands include WHSmith Retail, InMotion, Kids Stop and The Book Cellar, each dedicated to delivering exceptional customer experiences. Our stores are located in some of Australia’s busiest and most exciting airports, providing a dynamic and fast paced work environment that is perfect for driven individuals who thrive on a challenge and are ready to grow their Buying career in a truly unique retail setting. When you join WHSmith, you will have the chance to be part of an outstanding work environment at a purpose and values driven company that invests in its people through ongoing training and development. About the Position As a Retail Tech Specialist at WHSmith you will demonstrate your tech enthusiasm and serve customers in a timely, efficient and courteous manner, whilst managing cash and regular transactions using our POS system. You will also: Deliver exceptional customer service, creating a welcoming and engaging shopping experience. Provide product knowledge and technical advice across a wide range of consumer electronics, gadgets, and accessories. Maintain store standards including merchandising, stock replenishment, and cleanliness. Stay up to date with the latest tech trends and product launches. Work collaboratively with your team to meet store goals and enhance the customer journey. This is a fulltime role which will require availability from 7am to 3pm, Monday to Friday. The Successful Candidate To be considered for this role, you must display the following: Have a passion for customer service and retail! 2 years experience in a similar retail or tech environment is preferred but not essential - we can provide you with the knowledge! Ability to work in a fast paced environment. Warm, friendly, and outgoing personality. Great personal presentation. Availability for fulltime shifts from 7am to 3pm, Monday to Friday. A team player. Why Join Us? Exciting staff discounts across our fabulous products! Constant opportunities for progression and development - potential to grow within the company! Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP). Access to online learning and development resources. Generous employee discounts across a range of our products and with our retail partners. Take part in our employee recognition awards, The Smithies, acknowledging those who demonstrate our values with pride! We’re not just here for our customers’ journeys - we want to make every career journey better too! Apply now! Our Commitment to Diversity and Inclusion WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of diversity, equity, and inclusion in everything we do, and we actively promote a culture of belonging through our policies, procedures, and working practices. If you have any support requirements, please let us know at the time of your application so we can assist you appropriately during the recruitment process. *Please note, only shortlisted applicants will be contacted.
