Job Description: Role title: Administration Officer Role type: Permanent full time Role grade: Administration Officer, Level 3, Year1/2 Department and location: Health Information Services, St Vincent’s Hospital, Darlinghurst Salary: $68,338.78 – $70,468.73 super Better and fairer care. Always. We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our 30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. About the role Be the go-to person for handling calls and patient information requests, providing friendly and professional service in line with NSW Health policies. Keep patient records accurate and up-to-date by entering data, fixing discrepancies, and undertaking transactions in Patient Administration Systems eg COREPAS, MEDIWEB, CHIME Support doctors, nurses, clinical teams and ward administration by processing notifications, updating patient information, rectifying data discrepancies and merging duplicate records Ensure compliance and data integrity by carrying out audits, generating reports, and following strict privacy and confidentiality standards. Help improve our systems by training staff on COREPAS, assisting with new technology rollouts, and embracing digital health innovations. About you Exceptional communication and customer service skills, with the ability to confidently interact with patients, clinicians, and multi-disciplinary teams in a professional and compassionate manner. Experience in healthcare administration, ideally within a hospital or Health Information Services environment, with demonstrated knowledge and use of Patient Administration Systems. Strong organisational and problem-solving abilities, capable of working independently, prioritising tasks under pressure, and maintaining high attention to detail while meeting deadlines. Advanced computer skills, including proficiency in Microsoft Word and Excel, and the ability to quickly adapt to new digital health systems. Commitment to confidentiality and compliance, with a solid understanding of privacy principles and medico-legal requirements in a health setting. Why work at St Vincent’s? Join us on our mission to provide care to all, including the most at-risk people in our community Discounted access to many gyms for you and your family with Fitness Passport Access to discounted private health insurance with Medibank Access to a government salary sacrifice program. Make a proportion of your salary tax-free Committed to financial support for educational development, scholarship programs, paid study leave About the hospital In this role you will be based at St Vincent’s hospital, Darlinghurst. A busy inner-city hospital in a beautiful location Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches A place of expert clinical care for at-risk people Closely partnered with universities & affiliated research institutes, many of which are located on-campus Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role. Pre-employment checks Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations. Equal opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. How to apply The closing date for applications is 10 September 2025. Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Respectfully, this role is not open to recruitment agencies. Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct
