The Role We're looking for a dynamic and detail-driven Business Analyst & Product Specialist to support the growth and continuous improvement of technology solutions. In this role, you’ll act as the bridge between clients, internal teams, and developers—translating business needs into powerful digital products. From managing product roadmaps to shaping solution architecture, you'll play a key role in aligning tech capabilities with operational and client goals. If you love solving real-world problems with smart, scalable tech, this role is for you. What You’ll Be Doing Product Management & Requirements Gathering Engage stakeholders to gather, analyse, and document business and technical requirements Write user stories, process flows, and acceptance criteria for development teams Participate in sprint planning, backlog grooming, and agile ceremonies Review feature development against defined criteria Roadmap Ownership & Feature Delivery Maintain and update product roadmaps aligned with strategic priorities Collaborate with developers to scope and implement features Coordinate timelines, sprint priorities, and deliverables across teams Internal Product Champion Provide subject-matter expertise to implementation, support, and sales teams Deliver training and maintain user and internal documentation Support issue resolution by providing functional and system insights Stakeholder & Customer Engagement Build trusted relationships with clients and internal teams Gather and interpret user feedback to inform product improvements Communicate feature updates, roadmap changes, and key developments What You Bring Degree in Computer Science, Information Systems or related field OR equivalent industry experience Proven experience as a Business Analyst, Product Owner or Product Specialist—ideally in SaaS or software development Strong understanding of Agile delivery and tools (e.g., JIRA, Figma, BPMN) Demonstrated ability to translate complex ideas into clear technical specs Experience developing documentation, workflows, and user stories Strong communication skills with technical and non-technical stakeholders Excellent problem-solving, time management and collaboration skills Ability to work autonomously, juggle changing priorities, and stay organised A detail-oriented mindset with a high level of accountability Why Join? Be a core part of a growing innovation team at a tech-led workplace safety company Work with purpose-driven people solving meaningful compliance challenges Enjoy flexible working, great culture, and plenty of opportunities for growth Help shape the digital products used across Australia’s largest industries Our Client is a leader in workplace health, safety, and hygiene consulting—supporting Australia’s biggest players in mining, construction, aerospace, energy, and government. Our people-first, innovation-focused approach is helping transform safety outcomes through smarter tech. Apply now with your resume or contact Melissa Rose on 0438 713 839 , quoting Ref 3954346 for a confidential discussion. SCR-melissa-rose
